Establish the protocols
We agree the monitored locations, key contacts, notification priorities, and escalation arrangements.
INCIDENT MANAGEMENT CENTRE
Incident Management Centre
Intelligence-driven protection, 24/7.
Discuss your requirements ↗THE ARMA APPROACH
Arma’s Incident Management Centre is the operational hub supporting awareness and response. It brings continuous oversight, real-time alerts, and organized communication together when a situation needs attention.
Whether supporting a residence, travel, or daily operations, the IMC helps identify issues and coordinate the appropriate next steps. Its role is to keep people informed, connect the right resources, and support continuity.
24/7 oversight that connects monitoring, real-time communication, and response across your protective program.
OUR CAPABILITIES
Continuous oversight. Coordinated action.
Monitoring, communication, and response support through a central point of coordination.
Explore our capabilities.
CAPABILITY / 01
Alarm Monitoring & Response
We monitor alarm signals, assess alerts, and coordinate the appropriate response. Designated contacts and response teams receive the information they need to act in line with your security plan.
PLANNED AROUND YOUR REQUIREMENTS
Speak with our team about your priorities, risk exposure, and the support your assignment requires.
Discuss your requirements ↗CAPABILITY / 02
Live Video Monitoring
Our operators monitor live video feeds to identify suspicious activity and assess potential threats. Relevant details are shared with designated contacts and response teams to coordinate action as situations develop.
PLANNED AROUND YOUR REQUIREMENTS
Speak with our team about your priorities, risk exposure, and the support your assignment requires.
Discuss your requirements ↗CAPABILITY / 03
Location Monitoring & Operational Awareness
Location information supports agreed protective and operational arrangements. Visibility of client or team movements helps maintain coordination and provides context when assistance is required.
PLANNED AROUND YOUR REQUIREMENTS
Speak with our team about your priorities, risk exposure, and the support your assignment requires.
Discuss your requirements ↗CAPABILITY / 04
Incident Assessment & Response Coordination
Developing incidents are assessed and communicated to the appropriate personnel. Defined escalation procedures help coordinate resources, responsibilities, and operational updates as the situation progresses.
PLANNED AROUND YOUR REQUIREMENTS
Speak with our team about your priorities, risk exposure, and the support your assignment requires.
Discuss your requirements ↗CAPABILITY / 05
Travel Monitoring & Assistance
Operational oversight supports clients and protective teams throughout travel. Communication and relevant updates connect the journey with assistance and response arrangements at home or abroad.
PLANNED AROUND YOUR REQUIREMENTS
Speak with our team about your priorities, risk exposure, and the support your assignment requires.
Discuss your requirements ↗CAPABILITY / 06
Crisis Communication & Operational Support
A central point of coordination during disruption or a developing crisis. Information, team communication, and response priorities are brought together to support decisions and maintain operational continuity.
PLANNED AROUND YOUR REQUIREMENTS
Speak with our team about your priorities, risk exposure, and the support your assignment requires.
Discuss your requirements ↗HOW WE OPERATE
From awareness to coordinated action.
Maintain awareness
Alarm activity, video, and operational updates support a clearer picture of developing situations.
Coordinate the next step
The appropriate contacts and resources are connected according to the agreed response plan.
SOLUTION BROCHURE
Incident Management Centre
Explore our approach and capabilities in one place.
Incident Management Centre
BROCHURE · PDF
SPEAK WITH OUR TEAM
Every protection plan starts
with a conversation.
Tell us how you live, travel, and work. We’ll help you understand the support that fits your circumstances.
Request a consultation